>> Overview
 The management by means of the Quality and the Respect of the Environment
Engaged in a way of continuous improvement and control of the risks, our company, whose quality system - certified ISO 9001 since 2002 - amplifies today this step by integrating there the respect of the environment and the concern of sustainable development.
MAXY visualises its activities by means of six processes: :
- One process for management (divided into "Direction/Administration" and "environmental efficiency")
- Three transverse processes are allocated to the service of the customers
- Two processes of support for the transverse processes: maintenance and provisioning.
The quality and environment system lies within the framework of a general policy of management, which is reviewed semi-annually (into the review meetings of direction) in the light of the results of the update of the environmental analysis, the audits and the evaluation of satisfaction of the customer.
The fundamental values which underlie this policy are
The continuous improvement
(concern of excellence, search for relevant innovations)
The sustainable development
(social, economic and environmental responsibility of the company)
The commitment of each one
(staff and partners inplication, share-out of values and know-how)
For the service of the Customer
POLICY QUALITY & ENVIRONMENT
The QUALITY & ENVIRONMENT system guarantees the respect of the Policy, which supports the continuous improvement, the sustainable development and the commitment of each one
For the service of the Customer.
Engagements de la Direction
- 1. LISTEN
The Management of MAXY ensures a telephonic permanence for its customers and interested parts 24h/24.
It reacts quickly to their signals, in order to foster customer loyalty and to improve the environmental performance of the company.
- ANTICIPATION
The Management of Maxy causes the adhesion of its collaborators to its values and transmits to them its know-how.
It takes care of the availability of the resources, as regards competence and formalized good practices as with the means of production.
It acquires a preventive plan of the pollution risks, in particular in the event of disaster on the site.
She endeavours to reduce the emissions of greenhouse gases and of volatile organic compounds.
- EQUITY
The Management of MAXY treats in an equitable way all the customers, partners and staff.
It ensures and shows the respect of the announced characteristics of its products (in accordance with certification ISO 9001-2000).
It satisfies with the legal requirements and the other applicable requirements, in particular with regard to quality management (ISO 9001) and environmental aspects (NFX 30-205 and ISO 14001).
It fights against the environmental nuisance caused by the packing waste generated by the activity.
- COMPETITIVNESS
The Management of MAXY decides to practise low prices compared to the prices of competitors for the same functionalities.
It supports the partnership durable relations with its important suppliers.
She searches for relevant technological and commercial innovations to meet the specific needs of the customers while preserving the environment.
She controls her consumption of energy natural resources.
- INDEPENDENCE
The Management of MAXY intends to remain always independent of any pressure or influences for its strategic options.
La Garde - F83130
Le 17 octobre 2007
Christelle & Jean-Marc DUCLOS, Maxy Managers
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